Privacy Policy | Bioleader® Data Protection, GDPR & CCPA Compliance

Last updated: November 2025

At Bioleader® (Xiamen Bioleader Environmental Protection Technology Co., Ltd.), we are committed to protecting your personal data and maintaining full transparency about how information is collected, used, stored, and safeguarded.
This Privacy Policy complies with major global data regulations including:

• GDPR (European Union)

• CCPA / CPRA (California, USA)

• PIPL（中国个人信息保护法）

• PDPA (Singapore)

• LGPD (Brazil)

This policy applies to your use of:
https://www.bioleaderpack.com
and all related digital services, forms, and communication channels.

1. Who We Are

Bioleader® (Xiamen Bioleader Environmental Protection Technology Co., Ltd.)
📍 Address: No. 39 Xinglong Road, Xiamen, Fujian, China
📧 Email: [email protected]
🌐 Website: https://www.bioleaderpack.com

We are a manufacturer and exporter of sustainable food packaging products, including sugarcane bagasse tableware, cornstarch tableware, PLA cups, paper cups, paper bowls, compostable cutlery, and kraft paper containers.

2. Information We Collect

We collect information to provide quotations, fulfil enquiries, improve website performance, and support customer communication.

A. Personal Data You Provide

When you submit forms (Contact, Inquiry, Quotation), we may collect:

• Name & company name

• Email address & phone number

• Country/region

• Product requirements & messages

• Uploaded files (designs, specifications, photos)

B. Automatically Collected Data

Through cookies and analytics tools, we may process:

• IP address

• Browser type, OS, device

• Pages visited & time on site

• Referrer URLs

• Language preferences

• Interactions with forms and page elements

C. Media Uploads

If you upload images, avoid including EXIF GPS data. Visitors may extract embedded data.

3. How We Use Your Information

We process your data for the following legitimate business purposes:

• Responding to enquiries & preparing quotations

• Order communication & customer service

• Improving website usability & performance

• Security monitoring (Cloudflare / LiteSpeed)

• Analytics and conversion optimisation (Google Analytics)

• Multilingual user experience (TranslatePress)

• Anti-spam / anti-bot protection

We DO NOT:

❌ sell, rent, or trade your personal information
❌ use your information for automated decision-making affecting rights
❌ use AI to price, negotiate, or contract without human approval

4. Legal Basis for Processing (GDPR)

Depending on your region, we process data under:

• Consent – when you submit forms

• Contract performance – preparing quotations or responding to requests

• Legitimate interests – website analytics, security, fraud prevention

• Legal compliance – record keeping & regulatory requirements

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience.

Types of Cookies

• Essential cookies – security, form submission, user session

• Functional cookies – language selection (TranslatePress)

• Analytics cookies – site performance insights

• Marketing cookies – only when active (e.g., Google Ads, WhatsApp widget)

You may disable cookies via your browser settings at any time.

6. Third-Party Services We Use

Your data may be processed by trusted third-party services strictly for operational purposes:

All third parties process data under their own privacy policies and international standards.

7. Data Retention

• Inquiry/quotation records: up to 24 months

• Analytics data: anonymised & aggregated

• Cookies: up to 12 months unless deleted manually

• Customer files: stored only for business communication

8. Data Protection & Security

We implement industry-standard protections:

• SSL encryption

• Cloudflare firewall & DDoS mitigation

• LiteSpeed security rules

• Regular software patching

• Access-control for authorised staff only

9. Your Rights (GDPR / CCPA / PIPL)

You may request at any time:

• Access – obtain a copy of your data

• Correction – fix inaccurate information

• Deletion – erase your data (where legally allowed)

• Restriction – limit processing

• Objection – opt out of certain uses

• Portability – request transferable files

• CCPA: Opt-Out of data sharing for marketing

To exercise rights:
📧 Email: [email protected]

We may require identity verification.

10. International Data Transfers

As a global supplier, data may be processed in:
🇨🇳 China, 🇸🇬 Singapore, 🇺🇸 USA, 🇪🇺 EU, or other regions.

Bioleader® ensures compliance with:

• Standard Contractual Clauses (SCCs)

• Cloudflare & Google international transfer frameworks

• PIPL cross-border transfer requirements

11. Children’s Privacy

Our website is not intended for children under 16.
We do not knowingly collect children’s data.

12. Automated Decision-Making

Bioleader® does not use personal data for:

• Algorithmic pricing

• Automated negotiation

• Automated eligibility decisions

All important decisions are human-reviewed.

13. Policy Updates

This policy may be updated as technologies, regulations, or business needs evolve.
The latest version will always be posted on this page with its effective date.

14. Contact Us

Bioleader® (Xiamen Bioleader Environmental Protection Technology Co., Ltd.)
📍 No. 39 Xinglong Road, Xiamen, Fujian, China
📧 [email protected]
🌐 https://www.bioleaderpack.com